Our company offers only the finest products available and we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.
All merchandise is guaranteed for 30 DAYS from original date of purchase.
Some of our merchandise is guaranteed with a manufacturers warranty .
We agree, at our option to repair or replace any defective merchandise during the 30 day warranty period.
Defective products returned to us in original packaging with all accessories and owners manual will be replaced or repaired.
Defective products returned to us missing accessories or original packaging will be replaced or repaired as received.
A 15% Restocking fee will apply on non-defective returns if a Company Credit is requested (Sorry No Cash Refunds).
The returned item should include a note explaining the problem & the appropriate "return shipping address".
Please allow 1-2 weeks for processing.
You will receive an email from our returns department informing you of your company credit after it has been applied to your account.
No returns sent COD will be accepted. Returns must be sent pre-paid.
The Security Camera Return Policy:
Our return policy is 30 days less 20% restocking fee.